A few months back I attended a session at a social media conference about QR codes.  I’m not going to mention the conference or the speaker because actually, the presenter was entirely incorrect on one major point they made.  The presentation was on the value of QR Codes, how to use them, why you’d use them and highlighting some customized ones.  Overall the content was pretty good – BUT – the big flaw in the presentation was that the speaker said that QR code activity is not trackable.  That is entirely not true.  They are trackable, and you don’t need some high-end application to do it.

If you don’t understand QR Codes, here are some basics.  A QR Code is similar to a bar code in that it translates pixels into data.  Basically, a QR Code stores a URL (or web address).  Any smart phone or mobile device can scan these codes (with use of a free mobile app) and is then served up content from a website. They are often used to promote events, products, special discounts, and in the example of print ads, they can give the advertiser a quick and easy way to offer more info beyond the quarter-page ad they may have purchased in a magazine.  The QR Code adds another layer to the advertisement that doesn’t cost tons of money.  There are many many uses for them, but people still question them.

But here’s the thing.  If they don’t cost a ton of money, and you CAN track them, why would you not experiment with them?  You could be missing out on something, an audience perhaps, that is more kinesthetic (hands on learners) and loves a good mystery.  I love to scan QR Codes because you just don’t know what’s at the other end. Sometimes there is a “secret” promotion! Consumers love to feel like they got something special that others did not get…

If you run any sort of web analytics on your website, then you have what you need to track the use of QR Codes.  Am I giving away a big trade secret now?  I don’t think so…  If you are building a QR Code, it is URL based – remember we talked about that.  So – if you want to track your QR codes that are out there in print and on walls, etc… create unique landing pages for them.  Did I blow your mind?  Create a new page that is ONLY sending traffic to your website from scanning of a QR Code.  That way when you look at your content page views in analytics you can see how many times they were scanned.

Take it a step further – test custom codes, placement, promotions, and more by creating unique landing pages for each iteration.  That way you can compare one against the other.  For example you may advertise in Food Network Magazine and Cuisine at Home Magazine (my two favorites) and you may run QR codes in both.  If you use the exact same code in both that perhaps sends your users to your website home page – you can’t really track which is sending you more traffic.  If, however, you create unique landing pages for each ad in the different magazines, you can determine which is the better advertising spend based on response as shown in your analytics.

But… make sure your QR Code landing page is compelling.  If you don’t, chances are your visitors will not scan your QR codes in the future, for fear they will be bored to tears, or they won’t expect to find anything of value at the other end of the code.

They are a relatively low cost way to add a new layer to your marketing.  And at the end of the day, they are completely trackable if they are implemented properly.

Want more info on how to get custom QR Codes and landing pages? You know what to do…

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I confess – I’ve been too “digital” – up until now.  The following questions has been running through my mind over and over:  How will I do social media differently in 2012? That is such a loaded question.  What I’m realizing matters most, is the value I place on relationships. Quality – not quantity.  I think many of us, as we jumped on the social bandwagon in the last several years, have looked at numbers.

  • How many Twitter followers can I amass?
  • What’s the size of my network on LinkedIn?
  • How many people want to be my friend on Facebook?
  • What is my Klout score?

Those same statements can be said about any of the social network sites.  I’ve been really thinking about what I need to do differently this year to really grow relationships that matter to me, and seek out new ones.  I love “people.”  I love the word “social.”  Those two words play so well together, if done sincerely.  So this year I must confess… I need to be more of me, more personal, and less worried about the numbers.

Here are few random thoughts that got me to this point:

Twitter: As I thought about my followers and who I follow, I had to admit to myself that I have not spent nearly enough time paying attention to who was following me, and even asking myself why they would.  And along the same lines, who am I following that I gain value from their content and/or have developed a personal relationships with – or want to develop a relationship with.  So at the risk of losing thousands of followers, I am setting out on a journey to really look at each and every person I follow, get them on a list and figure out who they really are.  (I unfollowed over 700 yesterday, and will continue to clean house.)

If I have unfollowed you, and you feel we should remain connected, please tweet me.  I’d love to hear from you, and perhaps reconnect.

FourSquare: This is an interesting one.  I love Foursquare, and truth be told, I will probably continue using it – but I have cut way back.  My husband and I were competing for points and mayorships, as we do in Yahtzee and Scrabble – we compete – aggressively… It gets ugly.  But my husband is very wise and made a keen observation.  If we are going out to dinner, or church, or to the store – Foursquare has a definite impact on our experience.  If we are nose down to the mobile device trying to be the first to check-in or fighting for the mayorship – we are losing out on relational experiences.  If I am fighting with my Android, I’m certainly not holding my husband’s hand, and we are not taking in the sights and sounds around us.  So we have stopped that competition.

I will continue to use Foursquare, but more for outings like RocPeepsLunch, and a true desire to share my location for a reason – not just to let the world know where I went for lunch.  Though you may see my NASCAR check-ins.  Those are just fun – and we are headed to Daytona soon.

Facebook: I haven’t gone the route of cleaning house on Facebook yet.  I have not started removing “friends” – but I’m seriously considering it. The number of friends I have on Facebook does not equate to value.  I’m not going to mass-delete people, but what I am finding is that because I have a large number of friends, I am missing out on things that people are posting.  I often hear people talking about something that I knew nothing about, and when I speak up they say – “I posted it on Facebook, didn’t you see it?”  The reality is, my newsfeed is filled up with so much stuff, I often miss things.  I’ve used some of the new features for filtering and labeling friends, and I don’t like them.  (Personal opinion)

I do get a lot of value out of the business content I see posted on Facebook, and I really enjoy connecting with people personally, so this year I need to find some balance there.  I haven’t yet decided what that will look like – but it’s on my radar.   I think my Facebook Timeline layout is a good representation of me and what matters… I put a lot of thought into it as I pieced together my headline image in Photoshop.  I intend to stay true to that this year and strike a balance with my social business network.

Hand-Made Hand-Written Notes

Hand-crafted and hand-written notes.

The Power of Personal: What really got me here? A friend of mine who sends out only hand-made cards. She sends out Christmas, Birthday, and “just because she want’s to send you a note” cards.  I even got a hand-made Halloween card!  Who sends out Halloween cards?  (I loved it!)  These cards keep coming in the mail, and with each one I receive, I am more grateful for the personal touch.  These hand-made cards with… wait for it… hand-written notes… have reminded me of the importance of personal touch in relationships.  Checking the mail these days can be no fun.  Bills and junk mail (and at election time OYE) – but when there is the thought I might receive something personal, it adds some new anticipation. When I actually DO receive something personal, it touches my heart.  And while she is a friend, and not a business associate – she has taught me a very valuable business lesson.

So I confess that I have lost focus on what has mattered most to me in my professional life as a Social Media Manager.  I’ve been successful with social media marketing, but I think that this year I will evolve into something new and better.  This year I will narrow my focus and work to build more value in my relationships.  I will work to re-kindle old relationships that have fallen dormant, and will spend time seeking out new ones.

I will also be more true to my Twitter bio – which means more artichoke tweets  :)

PS.  I’ve decided I don’t care about my Klout score!  If you find value in the things I say, you’ll follow me.  If we’ve established a relationship, you’ll follow me.  Not because of some random number, based on an algorithm that frankly, just does not matter.  There I said it!

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How I won the family cook-off with the help of Pinterest!

January 9, 2012

Pinterst, a bookmarking site for images, could be the new wave of social sharing. Read how Pinterest saved my year by aiding me in winning the coveted family cook-off trophy now proudly displayed in my home for the next 12 months.

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LinkedIn – How they caught me off guard. Well Done!

December 20, 2011

If you are a networker, like me, you check your LinkedIn account analytics regularly.  You like to be “in the know” about who is looking at your profile, and perhaps locate new professionals you’d like to connect with for one reason or another. Today in my travels on LinkedIn, I was doing my usual checking… [...]

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The Social Media Monthly: 1 Reader’s Review & 3 Observations.

November 29, 2011

I signed up for a subscription to the print edition of The Social Media Monthly magazine. The hook was a social media case study book I wanted, so I signed the dotted line and waited for my book to come in the mail. Admittedly, the book came and I completely forgot about the magazine I had subscribed to… until yesterday.

Upon getting the mail I came across my first issue of The Social Media Monthly magazine. As I’m reading it now I have some thoughts I’d like to share about my experience with this print-edition social media publication. Mind-you, these are my opinions mixed up with some general observations about this new magazine.

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How to Specify the Image to Display in Social Sharing on Facebook.

November 10, 2011

Ever notice when you click to share something on Facebook and it sometimes doesn’t display an image? Does that make you as crazy as it makes me? Or, sometimes it gives 20 thumbnails to choose from, but the one image you want to share is not one of the thumbnails you can choose from. Well… here’s my helpful tip of the week!

If you are website builder, and take social sharing seriously – take the time to select which image you want associated with a given page when sharing socially. Let’s review.

The following page is a gallery page of an Angry Birds Theme Cake (pretty slick cake too if you ask me!).

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Content Marketing Infographic from Marketo.

November 8, 2011

Content Marketing is a valuable addition to any marketing strategy. Companies are working harder to produce more and better content to publish online on a regular basis. Small business often don’t have the time and resources to allocate to producing content for this type of marketing, but there are small firms out there that can help. Get yourself partnered with a small business marketing services agency to get your content strategy moving.

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2 Truths About SEO People Don’t Want to Hear.

November 3, 2011

Search Engine Optimization – or SEO – is a sought after service with the rise in social media and the value of marketing online. Companies will seek to hire someone to “do SEO” on their website to increase visibility in the major search engines. The realization that you have admitted you need some help with search engine ranking is a great start – however, when I talk to people about what SEO really entails, often times they either don’t understand it, or don’t want to hear it.

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An Intro to B2B Blogging

November 1, 2011

Today I spoke at Biz Buzz Social Media Conference in Syracuse – and while I competing with a very popular session – I still had a great time, we talked about great content, and I got some great feedback. Here’s the deck I shared today that gives a high level overview of how to plan [...]

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How to unsuccessfully market your website in 7 easy steps.

August 2, 2010

Myth 6: My customers have all day to browse my site and eventually will find what they are looking for…

Truth: Don’t make your products hard to find: Users want to find what they are looking for as quickly as possible – it’s why they are on the internet doing their research. Use the “3 click” rule to allow your users to find what they are looking for in 3 clicks or less!

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Content King… Meet Conversion Queen

August 6, 2010

In my mind, it boils down to 2 questions you must answer in building a blog content strategy. Who is your audience? Why do you have a blog?

They may seem like simple questions, but you must truly consider both of these, and realize that there may be several answers to both questions. Lets dig a bit deeper… These two questions go hand-in-hand. Ask yourself what you hope to accomplish by blogging.

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Optimize Your Employee Profiles on LinkedIn to Increase No. of Touchpoints

October 11, 2010

I recently gave a presentation to my fellow SIGMA employees about the importance of having your LinkedIn profile optimized and how that can impact your organizations online/offline traffic. Each employee of your organization should be considered a touch-point into your products and services. I would suggest that even your receptionist should have an optimized LinkedIn profile that represents your company’s core messaging.

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The Importance of Applying SEO Best Practices to Images.

November 10, 2010

In my many years in the internet marketing / SEO world, I have repeatedly been met with folks who do not see the value or importance of applying Search Engine Optimization best practices to any images on their web site or blog. I have prodded clients to rename images using keywords in the photo’s file name. There are so many key elements in a page’s content that can contribute to gaining visibility in search – why would you not leverage ALL of those elements.

Photo naming conventions can go add an additional element to your page – so why not take the time to rename your image files before uploading them to your website? In the case of eCommerce, your image file names can potentially impact your position in Google Shopping, if you have your products uploaded to their product database.

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9 Building Blocks of a Social Media Strategy for 2011.

December 31, 2010

Social media marketing requires proper planning. It does not matter if you are selling chocolate-covered cherries, custom manufactured products, automobiles, financial services or anything else. Your social media marketing will be far more effective if it begins with a well thought out strategy that looks further down the road and focuses on the bigger picture. If you were selling chocolate-covered cherries, you probably could create a Facebook page and sell a few, but you might also consider your audience on a larger scale, where they are spending their time online, and how to reach them through their preferred social channels.

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How I got our employees excited about social media content sharing.

February 2, 2011

This post originally appeared on Fifth Gear Analytics. A challenge that many B2B social media marketers face is grabbing the attention of their employees in taking action to help promote a company’s socially relevant content.  For me, as a B2B social media marketer, content is king.  The very thing that lies at the foundation of [...]

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Where Will the Social Strategist Be One Year From Now?

February 4, 2011

I typically don’t take much down-time to read in the evenings, as I’m constantly on the go. This week, however, I found myself with some forced relaxation time due to a minor injury. So I picked up the report Career Path of the Corporate Social Strategist, published by Altimeter Group. While my title is not “Corporate Social Strategist,” that is what I do for a living. The position I hold at SIGMA Marketing Group was created in 2010, that of the Social Media & Marketing Manager, so I’m interested to explore how things might evolve.

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How full of yourself are you really? And is it working for you?

March 4, 2011

This week the word that has been creeping into every part of my life is humility. Dictionary.com defines humility as the quality or condition of being humble. Having a modest opinion or estimate of one’s own importance, rank, etc. Have you ever really taken the time to think about that? How humble are you really? I realize we are all human beings and that in-and-of-itself can trip us up. We all want accolades for our accomplishments and we crave recognition.

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The intangible truth about social media and why we need to do it.

June 24, 2011

There is so much hype these days about social media best practices. Some say it’s a waste of time, others say it’s just a bunch of noise. For those who believe either of those, you are entirely missing the point of social media. Print media and direct mail are most certainly not dead marketing channels, and brands are still sending messages through TV, radio spots, billboards, and paid online ads. What social does, is make your brand… well… social!

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Blocking Your Friend’s Posts in Your Facebook News Feed.

September 1, 2011

I love my friends, you do too. But sometimes you just need to block things out of your Facebook news feed, for whatever reason. Facebook has evolved over the years, and has recently introduced some nice features that allow you to target your status updates to specific people and thus not publishing every single thing to the news feed for the world to see… but… not everyone is using that feature.

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